The pass-through also enables Dameware Remote Everywhere to track activities. Remote access sessions pass through the Dameware server, which enforces connection security with encryption. The top plan is Dameware Remote Everywhere, which is a hosted package.Īlthough connections are mediated through the Dameware cloud platform, the technician console and the remote endpoint need software downloaded onto them to forge a connection. The first two of these are on-premises systems, called Dameware Mini Remote Control and Dameware Remote Support. The business unit produces three editions for its remote access system. Dameware Remote Everywhere product highlights (FREE TRIAL)ĭameware was bought by SolarWinds in 2011. These systems can be used to manage a fleet of devices or to fix problems for the external buyers of a business’s software or hardware products. They both provide a degree of process automation but are primarily aimed at manual use for Help Desk services. Lying in between these two extremes are technician tools that provide background access for troubleshooting or remote control access that enables a support operative to show a user how to run an application.ĭameware Remote Everywhere and Beyond Trust Remote Support are in the technician tool category. You will find a wide range of remote access systems that include clunky old free tools, such as Telnet, right up to sophisticated system automation packages that combine data extraction, file extraction, and multi-platform linked processes. We have compared these two tools to help you to decide which is best for you. We have assessed the tool and compared it against Dameware Remote Everywhere – one of the leading remote access tools – as a benchmark.īoth remote access systems are impressive, but you need to choose one. If you’re in the market for a remote access tool and you’ve been searching for Bomgar, you need to look for it under its new name, which is Beyond Trust Remote Support.
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